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For many families in regional and rural Australia, a fast and reliable internet connection is no longer a nice extra. It is how kids do their homework, how farms and small businesses get paid and how everyone stays in touch. If your home is outside the reach of the nbn fixed-line network, there is a good chance you will be offered nbn Fixed Wireless instead.
Superloop, the Australian provider known for its fast nbn plans, sells unlimited Fixed Wireless plans for regional and remote areas, and in parts of Adelaide it also runs its own Fixed Wireless Wave network. In this guide we compare every plan, explain how the technology works and share tips to get the best speed. Prices are from superloop.com at the time of writing.
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In this guide
What Is nbn Fixed Wireless?
nbn Fixed Wireless uses radio signals instead of cables in the ground. An antenna is fitted to your roof or the outside wall of your home and points towards an nbn tower, which can be several kilometres away. A cable then runs inside to an nbn connection box, and your Wi-Fi modem plugs into that box. It is different from mobile internet, because the antenna is fixed in place and the tower capacity is shared only with other fixed wireless homes in the area.
Superloop Fixed Wireless Plans Compared
All three Superloop nbn Fixed Wireless plans come with unlimited data and no lock-in contract. New customers get a lower price for the first six months, saving $90 over that period.
| Plan | Max speed (down/up) | Typical evening speed | First 6 months | Then |
|---|---|---|---|---|
| Wireless Plus | 100/20 Mbps | 80/12 Mbps | $77/mth | $92/mth |
| Wireless Home Fast | 250/20 Mbps | 160/12 Mbps | $83/mth | $98/mth |
| Wireless Super Fast | 400/40 Mbps | 250/15 Mbps | $93/mth | $108/mth |
Typical evening speed is the speed Superloop expects most customers to see between 7pm and 11pm, the busiest time online, so it is the most useful figure for comparing plans. All three plans include a free modem option if you stay connected for 24 months. See the Superloop Fixed Wireless plans.
Which Fixed Wireless Plan Should You Choose?
Wireless Plus is Superloop’s entry plan, with a typical evening speed of 80 Mbps. Superloop says it is reliable for light web, cloud and email use, and it is enough for one or two people streaming in HD. At this speed, a 4GB Ultra HD movie takes about five minutes to download.
Wireless Home Fast doubles the typical evening download speed to 160 Mbps for only $6 a month more. It is designed for fast streaming, cloud backups and several users at once, which makes it a good fit for most families.
Wireless Super Fast is the top plan, with a typical evening speed of 250 Mbps download and 15 Mbps upload. Superloop recommends it for many devices, gaming, 4K streaming and smart home systems, and it brings a 4GB download down to around one minute and 20 seconds.
Compare Superloop Wireless Plans
Fixed Wireless Wave: A Faster Option in Adelaide
Superloop also runs its own Fixed Wireless Wave network at 33 locations across Adelaide. It uses millimetre wave, or mmWave, radio signals, which carry a lot of data over a short range of up to a few hundred metres from Superloop’s own base stations. The big advantage is symmetrical speed, meaning uploads can be as fast as downloads, which helps with video calls and sending large files.
| Wave plan | Typical evening speed | Monthly price | Setup fee |
|---|---|---|---|
| Wave 50/5 | 43.8/4 Mbps | $59.95 | $249 |
| Wave 125/125 | 110/100 Mbps | $59.95 | $249 |
| Wave 250/250 | 225/200 Mbps | $89.95 | $249 |
Each Wave plan has a $249 setup fee, so the total minimum cost is $308.95 for the first two tiers and $338.95 for the 250/250 plan. Superloop asks Adelaide customers to call its sales team on 1800 57 87 37 to check whether their address is in the Wave zone.
How to Get the Best Fixed Wireless Speed
- Keep the antenna’s line of sight clear. Superloop lists obstructions between the antenna and the tower, weather, signal strength and tower capacity as the main factors that affect speed.
- Put your modem in a central, open spot rather than in a cupboard or at the far end of the house.
- Use a mesh system or a modern router if you have a large or long home. Superloop sells eero Wi-Fi 7 routers.
- Plug a computer or games console in with an Ethernet cable for the most stable connection.
- Run a speed test in the evening to check you are close to the typical evening speed for your plan.
Extras Worth Knowing About
Superloop offers PriceLock, which lets you lock in your plan’s list price for two years with a one-time payment of $25, so your bill will not rise when the promotional period ends. You can also add an Unlimited Home Phone plan for $10 a month, which takes $5 a month off your broadband bill through Superloop’s Bundle and Save programme. Adding a Superloop mobile SIM gives the same $5 discount.
Conclusion
For regional homes on nbn Fixed Wireless, Superloop offers a simple choice of three unlimited plans, with typical evening speeds from 80 Mbps to 250 Mbps and introductory prices from $77 a month. Home Fast is the best value for most families, while Super Fast suits busy, connected homes. If you live in one of the Adelaide Wave zones, the symmetrical Fixed Wireless Wave plans are worth checking too. Check what Superloop offers at your address.
Frequently Asked Questions
Do Superloop Fixed Wireless plans have data limits?
No. All three nbn Fixed Wireless plans include unlimited data.
Is there a contract?
There is no lock-in contract, but the free modem option requires you to stay connected for 24 months.
Where is Fixed Wireless Wave available?
Superloop says its Fixed Wireless Wave network is available at 33 locations across Adelaide.
